Registration to PetPet Club is free.
Information entered must be accurate & complete to receive communication from PetPet Club.
In order to start entering unique code and collect points, you must be registered into PetPet Club as a member.
All Points accumulated into PetPet Club is not transferable.
PetPet Club Member Account : Member’s account will be deleted / deactivated upon 12 months from the last activity date of unique code / points submission entry. All points will also be automatically deleted once account is deactivated.
PetPet Club reserves the right to amend the mechanics of points / the redemption at any time.
Disposable Soft Goods (M) Sdn. Bhd. / PetPet will not be responsible nor liable for unsuccessful registrations due to interruptions in internet connectivity
REWARDS REDEMPTION: TERMS AND CONDITIONS
Redemption items are subject to availability.
In circumstances where the member’s choice of item Subject to item availability & PetPet Club shall in its absolute discretion substitute it with an items of similar value.
Items/Gifts may differ in actual size, color or design details.
Please allow delivery of redemption items up to four – six (4 – 6) working weeks from the redemption request date.
Redemption request that is received cannot be cancelled / exchanged after submission and will not be entertained.
Delivery will be made to the address that is being registered in the PetPet Club. No deliveries will be made to PO Box addresses and addresses that are not serviced by courier service providers.
If the Gift / Item redemption is returned / undelivered to PetPet Club/ DSG due to wrong address information / non-acknowledgement, PetPet Club reserves the right to endeavor to re-send the package for the 2nd time attempt, which is also deemed as final delivery attempt.
PetPet Club shall not be liable for any non-performance of any of its obligation to replace any defective, lost, damaged or stolen while in transit where such non-performance is not within PetPet Club’s control. The maximum sum claimed for liability (inclusive of interest and legal and other costs) in respect of all claims against PetPet Club will not in any event exceed RM100.00.
Items / Gifts cannot be exchanged, returned or exchanged for cash value.
If PetPet Club / Disposable Soft Goods (M) Sdn Bhd. suspects codes are obtained via cheating / unauthorized manner, the company reserves the right to request proof (printed polybag with the unique codes) of purchase from the member.
The proof must have a matching unique code as recorded in your PetPet Club points history. The company also reserves the right, at its sole discretion and with or without notice, to make necessary adjustments to the points credited in member’s account.