The Personal Data Protection Act (PDPA) 2010 is passed to regulate the collection and processing of personal information in a commercial transaction. The DSG companies (including the subsidiaries, related and affiliated companies, whether future or present, local or international) will only collect and process your Personal Information in accordance to the PDPA, the terms and conditions of this Privacy Notice and any agreements with DSG Companies you may have a contract with.
We may collect the following information from you:
- your name, identity card, passport, address, email address, occupation, contact details, baby date of birth, diaper size and any information so as to establish your identity and background.
- financial information to establish your financial standing if you are applying for a job with DSG companies, acting as a personal guarantor or as the case may be of which such information is required.
- the type of products and/or services subscribed to and such other necessary information regarding yourself and your child's information such as name and birth date and gender and previous and/or current brand usage of products.
We may obtain such information from yourself and from other sources including and not limited to:
- information provided by you in our application forms, sampling (offline and online) forms, customer surveys, contest and promotions;
- through your verbal and written communications with us and/or our authorised agents;
- from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.
- from the CTOS, Malaysia Department of Insolvency and other relevant governmental authorities to ascertain your financial standing (if so required);
- from any information that is supplied and/or collected when you visit our websites or applications including and not limited to DSG companies’ social media accounts like facebook, twitter etc.
The Personal Data that we have collected are used for the following purposes:
- to enable us and our partners to send you information via phone, sms, mail, email, fax, social media application and/or any other communication channels of our products and/or third party products, services, promotions and/or contests.
- To manage and administer any promotions, competitions and contests.
- For our market research to enable us to produce data, reports and statistics.
- to improve our products and services and to assist us in the development of new products and services.
- to respond and to resolve your enquiries and complaints.
- To verify your financial standing through credit reference or searches (where such information is required if you are applying for a job with DSG companies, acting as a personal guarantor or as the case may be);
- To inform you of any seminars, talks or events hosted by DSG companies or our third-party partners;
- for any other purpose that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.
Personal Data provided to us will generally be kept confidential but you hereby consent and authorize us to provide or disclose your Personal Data to the following categories of parties:
- any person to whom we are compelled or required to do so under law or in response to a competent or government agency;
- any related companies and subsidiaries of DSG companies, within and outside Malaysia, including those established in the future;
- our business partners, online affiliates, merchants that may contact you to provide related services, products or promotions in connection with our business;
- third parties appointed by us to provide services to us in communicating our products and services to you;
- government agencies, statutory authorities and industry regulators;
- our auditors, consultants, accountants, lawyers or other financial or professional advisers;
- our sub-contractors or third party service or product providers as may be determined to be necessary or appropriate.
You may inform us at any time if you do not wish to receive marketing communications from us and/or DSG companies and/or from our business partners, online affiliates and merchants by notifying us at the address/telephone number/e-mail address given at the end of this Privacy Notice.
DSG companies will retain your Personal Information in compliance with this Privacy Notice and/or terms and conditions of your agreement with any of DSG companies including and not limited to matters of job application, participation in events, surveys, promotions and contest for such period as may be deemed or as required by the law.
Please ensure that all of your Personal Information submitted is accurate and complete. Access to the information, updates and amendments can be made at any time hereafter by contacting us via email or by writing to us and send it to our address as set out below. You may also request likewise if you wish to be removed completely from our database (provided that the PDPA 2010 provides the right to the retention of such personal information).
We can be contacted at:-
DISPOSABLE SOFT GOODS (M) SDN BHD (363685-A)
Suites W801 & W805, 8th Floor,
West Wing, Wisma Consplant 1,
No. 2, Jalan SS16/4,
47500 Subang Jaya, Selangor Darul Ehsan.
TELEPHONE: + 60 3 5621 8808